At W3 Soft, we are committed to ensuring customer satisfaction with our services. Our refund policy outlines the conditions under which you may be eligible for a refund.
1. Eligibility Criteria for Refunds:
If you are not satisfied with our service, you may request a refund under the following conditions:
Service Not Rendered: If we fail to deliver the agreed-upon service or software product within the specified timeframe without a reasonable cause.
Service Performance Issues: If the service provided does not meet the performance standards or specifications as agreed upon.
2. Refund Process:
To request a refund, please follow these steps:
Contact our customer support team at [insert contact information] and provide a detailed explanation of why you are requesting a refund.
We will review your request and determine eligibility based on the provided information.
If eligible, the refund will be processed within [X] business days to the original payment method used for the transaction.
3. Non-Refundable Services:
The following services are not eligible for refunds:
Custom development work once the development process has commenced.
Consulting services provided, including strategic guidance and advice.
4. Contact Us:
If you have any questions or concerns regarding our refund policy, please contact us at w3softlimited@gmail.com.
By using our services, you acknowledge that you have read, understood, and agree to our refund policy.
